TESTIMONIALS

  My wife and I spent one night at the hotel. There is a very nice roof top with pool and bar. The staff is amazing and the service as well. The location is 5 minutes by driving from the beach at very nice neighborhood. Highly...More

  This hotel is very nicely decorated, its clean, staff are attentive especially the two front desk staff Omar and Raul. But would have to say that everyone was attentive, informative and would highly recommend this facility. The rooftop pool and restaurant offer a nice place...More

  Had a wonderful week here with my family. We had a Master Suite which gave us plenty of space and the master bedroom is a separate room so perfect for privacy! 2 bathrooms too. The staff at the desk (Omar, Raul and Alex) were super...More

  The stay at Naay was nothing but amazing! Omar and Raul at the front desk are excellent. They both where extremely helpful and knowledgeable. The rooftop pool was a very nice touch to the hotel. It was my boyfriends birthday and I truly appreciate the...More

  we loved our stay in this hotel! the rooftop pool, bar and restaurant was such a pleasure. we could stay in this hotel and not move anywhere. the breakfast really was my favorite, go for the salmon bagel and banana pancakes, absolute heaven. the only...More

  Overall a great stay - broken our review down into pros and cons. Pros - Service is exceptional. Omar was particularly helpful with recommendations and doing everything possible to ensure you had a good vacation. - Breakfasts. Delicious variety on the a la carte menu....More

  The Naay hotel is a relatively new hotel right within a currently being developed suburb called Aldea Zama. This suburb - once developed - will be very attractive as only modern buildings are being erected with nice shops etc. As is typical for Tulum, the...More

  I was welcomed with a huge smile by Omar at the front desk who helped my friend and me with many things during my week stay. He is very reliable and knowledgeable. The hotel is very clean (a little musty smelling in the hallways in...More

  I had the absolute pleasure of staying at Naay Boutique Hotel with my family (parents, brother and sister). We stayed from March 16th - March 22nd. We had such a wonderful holiday. Every staff we encountered was sooo lovely and friendly. Reception staff (Omar, Raúl,...More

  After a week in a hotel close to the Tulum village I thought this would be a nice place to stay. It is located in the newly build area between the beach and the village. The good things: rooms are very clean, very modern and...More